Uber CEO Dara Khosrowshahi, who took the helm of the controversial company back in 2017, is known for being pretty unflappable. He was even upbeat during the company’s second quarter earnings call, when he was charged with explaining why Uber posted more than $5 billion in losses in just a few months’ time.
But in response to one analyst’s question, about how the regulations in New York had affected the company’s bottom line, Khosrowshahi got a bit spicy, at least for Khosrowshahi. “I think anyone who tells you that the changes in New York City are good is…” he trailed off for a moment. “It’s malarkey, frankly.”
One person’s malarkey is another’s sensible policy decision. Nearly a decade after ride-hail companies began exploiting the gray areas of decades-old taxi regulations around the country, Uber and Lyft have found themselves subject to increasingly strict rules in the Big Apple.